Lodge & Caravan Holidays at Hopton Holiday Village ​

Offering a wide range of privately owned, modern, immaculately presented holiday homes at Hopton Holiday Village​​​​
Advertise with us

Waters’ Retreats @Hopton is run by owners for owners - we'd love you to join us. 
  

Our portfolio of Hopton holiday homes is growing quickly and we already have a high number of returning guests.  With holiday homes across the park we are seeing the benefits first hand of collectively promoting them together, which enables us to offer our guests a great choice of caravans, prices, facilities and dates.   

Whether you want to hire out short term or for the whole of the season we can help promote your accommodation for the dates you want.  No matter how many days your caravan is available with us, every one of Waters’ Retreats will receive the same amount of marketing.  Even if you want to carry out your own marketing we will work alongside you to ensure that you obtain the maximum amount of bookings throughout the year.  Simply, let us know that you have a booking and we will no longer offer those dates on our website.
Waters' Retreats @Hopton


As owners ourselves we understand the commitment required to successfully let your caravan.  We are experienced in marketing and promotion and run several other successful customer focused businesses based in Norfolk as well as owning two caravans which we, of course, hire out at Hopton.  Our attitude is hard working, professional, approachable and efficient with a priority in providing excellent customer service. 
 
However you want to hire out your Hopton holiday home we can help – we offer two services to choose from depending on the level of commitment you want to make.
  
We’d love to hear from you.


David and the team​​

Our Packages

Flexible Marketing Booking Service

12% of Total booking or £40 whichever is greater
No initial set up fee or tie in period.

This service provides the following:

Professionally prepared listing on our Search Engine Optimised (SEO) website, www.watersretreatsathopton.com

Professionally prepared listings on key booking websites,  such as Caravans 365, Rentmycaravan and UKCaravans4Hire

Marketing of your holiday home in all Waters' Retreats marketing campaigns & Regular promotion on all our social media platforms.

A full enquiry service for customers including professional quotations

Handling all bookings, administration and collection and retainment of secure payments via our state of the art booking software package and approved Client Account

Collect security deposits to ensure against damage and breakages 

Notify you of all bookings with booking details so that you can prepare your holiday home for their arrival (please note that you need to arrange for the cleaning to be carried out by your nominated housekeeper and make your own arrangements for the arrival and departure of guests). 

A Waters’ Retreats 'Caravan for Hire' window sticker 

Participation in the national Guestscan initiative so that we can check out guests before they check in.

Inclusion in the independent Upfront Review scheme, which automatically sends a questionnaire to guests once they have departed asking for their honest review of their stay.

​Optional Chargeable Services (included in the Full Management Service):-

Guests toiletries ( Hotel style)
Signage (ie no smoking, maximum occupancy etc)
Welcome tray including tea, coffee, and biscuits
Welcome folder ,park information, discount cards and tourist information
Items for hire such as high chairs, travel cots and bed guards

Full Management Service

Let us do the hard work, put your feet up and rest assured, safe in the knowledge that your holiday home is in experienced hands.

12% of the total booking or £50.00 whichever is greater
Plus cleaning and linen charge of

£50.00 (caravans)
 £55.00 ( Lodges)

No initial set up fee or tie in period.


Our Full Management Service provides ALL of the same marketing and promotion available on the Flexible Marketing Booking Service but includes a range of extras to ensure that you don't have to spend the time maximising the rental potention of your Hopton holiday home or provide any extras:-
 
  • Provision of all bed linen (we do ask that you supply duvets and pillows) 
  • Internal cleaning after guests' departure
  • Personal meet and greet of all guests
  • Personal collection of keys upon departure
  • Items for your guests to hire such as hire chairs, travel cots, and bed guards 
  • 24 hour contact number for both you and your guests.
  • Arrange for any damage, breakages accidental or otherwise to be rectified as soon as possible (some charges may apply)

Provision of supplies including:

-  Hotel Syle Toiletries for guests
- Hand towels ( One per bathroom)
- Tea towels
- Bath mats ( One per Bathroom)
- Toilet rolls (one per bathroom per booking)
- Signage, such as no smoking, maximum occupancy, no pets etc
- Welcome tray including tea, coffee, and biscuits ( Hotel Style)
- Welcome folder including local information, discount cards and    
   tourist information​

Key safe installation - Chargable £35.00

We have listened to feedback from fellow owners and guests regarding check in and out. Sometimes guests are requesting early & late check in, non-standard check in or check out days. At present we can’t offer this because of the management required. We feel that this is prohibiting last minute bookings the day before where we don’t have the ability to get dedicated park attendant to meet with a key at that specific time of day. Therefore by adding a key safe we take that added problem away, the ability to take last minute bookings and offer the guests more flexibility.  

We will still send our dedicated park attendant to meet and greet the guests during their stay so rest assured our service will still remain the same, and if the guests are choosing standard check in times they will still be personally greeted at the time of their arrival.


More Details

  
We can also offer our owners additional services, such as :

Monthly or bespoke external cleans
End of season (or adhoc) internal deep clean - including carpets, upholstery and curtains, gas testing & drain downs

Please contact us for further details.